FAQs, Fees & Insurance

Where are you located?

We are currently operating 100% virtually.  All sessions take place on our HIPAA compliant EHR called Theranest.

How much do sessions cost?

  • 90791 Initial diagnostic session: $200

  • 90837 Individual therapy (53 minutes): $150

  • 90834 Individual Therapy (45 minutes): $112.50

  • 90832 Individual Therapy (30 minutes): $75

  • 90847 Family therapy (2+ people, 50 minute session): $150

  • 90846 Family Therapy without the client (2+ people. 50 minute session): $150

  •  99050, 99051 After Hours/Weekend/Holiday/Outside your therapists regular hours: add on fee: $25

  • Administrative Paperwork (15 minute units): $25

You can use these codes to talk to your insurance company about in and out of network coverage for these services.

Can I use my insurance to pay for therapy?

It depends on what type of insurance you have.

  • All of our therapists are in network or soon will be with CareFirst Bluecross Blue Shield and Cigna/Evernorth. If you have insurance through these companies, we are able to submit claims for you directly to your insurance company and you will only be charged your copay or coinsurance. 

  • If we are able to accept your insurance directly, your insurance company will be the best and fastest source of information regarding your co-pay and deductible amounts.

  • All of our therapists can also work with you if you have other insurances as out of network providers. In this case, you would pay the full rate for sessions and your claims would be submitted to your insurance company who will reimburse you directly based on your out of network benefits. The amount of reimbursement will depend on your plan's benefits and we encourage you to call your insurance company for details.

  • If you choose to use your insurance either in or out of network, please be aware that the insurance companies will have full and complete access to all of your clinical information in order to ensure that your treatment meets their requirements.

  • Questions about using your insurance for therapy can be sent to Billing@CoTenaciousTherapy.com

  • Better is a service that can help you get reimbursement while using your out of network benefits. Learn more here 

 

Will I get a diagnosis during therapy?

  • It depends (again). If you plan to use either in or out of network insurance benefits for treatment, you will receive one or more diagnoses if you meet the DSM-5 criteria for them. These diagnoses will be based on your concerns and struggles which will be followed up with a detailed intake assessment and additional ongoing assessments.

  • Your therapist will include you in every step of this process to ensure you are aware of your diagnosis and have the opportunity to ask any questions you may have.

  • Insurance companies define their own criteria for medical necessity and base it on some level of impairment in functioning. Not everyone attends therapy for this reason. If you are attending therapy for personal growth and enrichment, your therapist will discuss your options regarding using your insurance.

  • If you are not going to use your insurance in any way, then you do not have to receive a diagnosis.  Some people find this option preferable for increased confidentiality.

  • If you are using your EAP benefits, treatment will look a little different based on the structure of the program.

Notice to clients and prospective clients
re: Good Faith Estimate and the No Surprises Act

Under the new No Surprises Act, health care providers need to give clients who don’t have insurance or who are not submitting claims to their insurance for either in or out network coverage (Self-Pay) an estimate of the cost for non-emergency medical items and services called a “Good Faith Estimate” explaining how much their medical care will cost over the course of their treatment.

  • If this applies to you, you will be provided a Good Faith Estimate in writing via your client portal at least 1 business day before your medical service or item. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment.  

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.  

  • For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.

What's with the flamingos?

Great question! 

Starting a new business from scratch requires tenacity and humor and that's where the flamingos come in! Flamingos symbolize beauty, balance, elegance, vibrance, pizzazz, romance, and parties. While adult flamingos are graceful, young flamingos are clumsy and need to learn a lot to be ready to live their best lives! While baby flamingos are gray, over the course of their lifetime, they become "flame-colored" through their diet. While flamingos are not monogamous, they have elaborate rituals to find their partners and stick together to raise their offspring so they are ready to launch! Flamingos live in groups of thousands, they know that the more community, the safer and better life is and a group of flamingos is called a flamboyance!

Flamingos have it going on and it tickled us (Lexa, Jessica, and Maggie) when we finally landed on this bird who lives life their own way as a symbol for the work we have done and continue to do along side out clients. 
*Ask us about our flamingo tattoos!

If you don’t see the answer to your question here, please contact us.

Let's Flamingle!